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Frequently Asked Questions

Can I pay with a personal check?
Yes but the order will not be released into production or shipped until the check has been cleared by the bank.
Can I make changes to my order at anytime?
Changes can be made before the order is released into production. Once the order is released into productions no changes can be made.
How will I know when my order is ready?
Any information needed about your order can be obtained through customer service and once an order is complete you will be notified by email or phone call.
What is your turn around time?
Our turn around time is 6-8 weeks.
How are payments made?
Payments are made with all major credit cards, money orders, cash, company checks or personal checks. 50% deposit is required to have the order released into production and the remaining balance before the order can be shipped once completed
What happens if my order is late or wrong?
In the event that do occur the proper procedures will be taken by Done Right Athletics to insure customer satisfaction.
If a player gets hurt and has to be cut out of a jersey do you replace it?
Unfortunately if any injured player has to be cut out of a uniform Done Right Athletics is not held responsible for having to replace the uniform. We will take many things into consideration due to that specific issue when a replacement order is placed by the customer for that uniform
If a player gets hurt and has to be cut out of a jersey do you replace it?
Unfortunately if any injured player has to be cut out of a uniform Done Right Athletics is not held responsible for having to replace the uniform. We will take many things into consideration due to that specific issue when a replacement order is placed by the customer for that uniform.
What are your minimum on normal orders and fill in orders?
Orders are based on team orders so the minimum will be the normal number of players that is usually on the roster for each specific sport. Once an initial team order is placed we will allow fill in orders to be no less than 3.
How long will it take for a rush order?
Rush orders will take up to 2-3 weeks depending on the size of the order. There will be a 25% up-charge on all rush orders. Done Right Athletics do reserve the rights to refuse rush orders based on the capacity of the factory.
Do you work with dealers?
No DRA is a company offering factory direct prices to our clients.
If I place a really big order do i get special discounts?
Providing of any special discounts will be determined by management and to be dealt with on a case by case bases.
Do you do any type of sponsorship?
Done Right Athletics will provide sponsorships on a case by case bases and will only be determined by management and marketing dept.