A 50% initial deposit is required on all Done Right athletics custom uniform orders in order to start the manufacturing process. Deposits should be paid as soon as possible to avoid delays in processing. Deposits for custom uniforms are non refundable once production has started.
Prior to shipment of completed custom uniform orders, the Customer is required to pay the remaining balance on the order, including applicable shipping and handling charges. Orders will not be shipped to customers without final payment being made. Final payments should be made as soon as possible in order to avoid delays in shipping.
DoneRight accepts the following forms of payment:
• American Express
• Check or Money Order (made payable to DoneRight Athletics)
Accredited U.S. Educational institutions and other publicly funded institutions can obtain credit with Done Right Athletics. Submit an official Purchase Order to get your order started. Payment is due 30 days from shipment date. A charge of 2 % per month will be assessed if payment is not made by date due.
The cost of shipping and handling will be the responsibility of the buyer. Done Right’s actual cost of shipping plus a nominal handling fee will be included in your final order cost. Settlement of shipping and handling charges will be required before shipment is made.
DoneRight makes every effort to assure your uniforms are delivered by the date agreed upon. DoneRight will not be liable for any loss of profits, interruption of business, or any other special, consequential or incidental damages suffered or sustained by the customer.
Inspect merchandise at time of delivery: All shipments must be inspected and checked at the time of delivery. Any questions regarding the merchandise must be reported to Done Right Athletics within 5 days of receipt of the order.
The common carrier assumes the liability for the shipment once the order has been shipped to the customer. The customer is responsible for checking its shipment upon delivery for total carton count and condition. The customer should note any damages, shortages in the total carton count or evidence of tampering on the bill of lading. DoneRight Athletics is not responsible for damages while in transit. Claims for loss or damage while in transit do not alleviate the customer’s responsibility for payment in accordance with the stated terms. DoneRight athletics will assist you in every way possible in your claim against the shipping company.
Returns for custom made uniforms, will not be accepted unless authorized in advance by a Done Right Athletics representative. Merchandise is non-returnable except for defect in manufacturing. All unauthorized returns or refused orders are subject to a 20% handling charge. Done Right Athletics will not be responsible for normal wear and tear or problems caused by customer negligence, including improper washing of the uniforms. ALL MERCHANDISE MUST BE RETURNED PREPAID AND MUST BE ACCOMPANIED BY AN INVOICE AND PURCHASE ORDER NUMBER. NO CALL TAGS WILL BE ISSUED. NO REFUND ON SHIPPING CHARGES.
We guarantee to each purchaser of custom uniforms listed in our catalog that it will give satisfaction when used for the purpose intended under fair treatment and ordinary conditions unless other wise stated herein. We agree to REPAIR or REPLACE, free of charge, any guaranteed article which proves defective in workmanship or material, when subject to fair treatment, provided such article is returned to us, transportation charges prepaid. Your name and address must be on the package.
If you have any questions or special inquires, please contact us by phoning 800.396.3991 or by e-mailing us at firstname.lastname@example.org.